Shipping Policy

Shipping Areas

We currently ship throughout Türkiye. [Add the countries/regions we ship to internationally here, if applicable.]

Order Processing Time

Orders are handed over to the carrier within 3–5 business days (Monday–Friday) after payment has been confirmed.

Delivery Time

Once your order has been shipped, it will typically arrive within 1–3 days, depending on the distance between the delivery address and Ankara. Deliveries are not made on public holidays.

Shipping Cost

Shipping costs 100 TL. Shipping is free for orders of 1,500 TL or more.

Shipping Carrier

All orders are delivered securely via our contracted shipping partner, UPS.

Out-of-Stock Items

If an item in your order is temporarily out of stock, we will wait a minimum of 4 and a maximum of 30 days for the product to become available. If the product cannot be supplied within this period, your payment will be refunded.

Order Tracking

Once your order has been shipped, your tracking number will be sent to your email address.

Contact

For questions regarding shipping, please contact us at: info@moodera.com.tr — 0850 309 80 43